Apologies ... I went off one one.
I guess my main point [lost in the haze] was Donkey497's point. So much bullsh1t in the Terminals, and actually very little to justify me paying a J-class fare.
However, I
will use my Company letterhead for complaints in future. I tend to keep private and company aspects separate. I have already ensured my Company does not use BA for business purposes - I just happen to be caught in a personal pre-booked BA trip in a couple of months.
I promise to sharpen up.
