On Sunday the 17th of January i had 4 friends coming Hnl/Syd on Jetstar. The flight was cancelled and they came home on Tues instead 2 days late. When i asked then if they were repaid the 2 extra days accomodation and food they told me that at checkin Tues they were given a voucher for $600 for future travel on Jetstar. The only problem was they said they would never travel Jetstar again. Is this a normal situation or should they get a refund on food and accomodation exspenses?