ROH, what gets me very annoyed is comments like the one below:
Stop crying you pathetic weasels...an aircraft delay is NOT news, unless you are a reporter looking for an easy 'story' to make it look like you actually did something today.
They annoy me because they betray a certain contempt for the airlines customers, just like the phrase "Self loading Freight", and the scorn poured regularly on frightened individuals whose uninformed quotes make it to the newspapers.
I'm not sure if those that make such comments are actually working for airlines, I'd like to think that airline staff would know who ultimately pays their salaries and be reasonably circumspect, leaving the wannabees and hangers on to pour scorn on the unfortunates.
To put it another way; it's your airline. You own the delay. Deal with it, don't abuse your customers for being upset.
...And for the record, I've never applied for a pilots position with any airline. I was very happy working in Ansett Engineering.