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Old 3rd Jan 2010, 09:17
  #899 (permalink)  
javelin
 
Join Date: Apr 2000
Location: 30 West
Age: 65
Posts: 926
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Unhappy

While the staff do indeed need a hearty pat on the back, once again the management need a good kicking. Our passengers had to deplane on a remote stand onto uncleared snow covered steps and walk - yes, walk over 100yds to the terminal when there was a serviceable airbridge and a serviceable bus available.

Once again, their parochial, insular attitude resulted in 180 unhappy campers.

Thankfully, nobody slipped and got hurt.

Very poor indeed
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