I really do not mind as pax whether or not my name is used.
The service type is much more important.
Two examples in J.
Pompous, CSD who took himself far too seriously used my name. Never saw him again. It added no value whatsoever to my experience for him to prove to me that he could read my name from a list. (He was also aged and gay, but that was not what offended - pompous was OTT)
Keen, enthusiastic, CSD who made it his business to be around quite a lot. Did not use my name, but I didn't care a jot - because he cared for his customers. (He was younger than me and also gay, but that was not the point).