PPRuNe Forums - View Single Post - Jetstar forces wheelchair passenger to crawl across tarmac
Old 25th Nov 2009, 22:45
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404 Titan
 
Join Date: May 2002
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moa999

So what. If the two largest LCC’s in the world can let a disabled passenger take their own wheelchair to the gate or aircraft why can’t Jetstar? Even their competition Virgin Blue allows is.

Ryanair

Q: Can I bring my own wheelchair/mobility scooter or walking frame?
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At the majority of airports you will be permitted to travel to the steps of the aircraft in your own wheelchair, however, some airports such at Girona in Spain do not permit passenger travelling with a battery operated wheelchair to take their own chair to the aircraft and as such it must be checked in and the passenger will be transported to the boarding gate via an airport wheelchair.
Wheelchairs, mobility scooters and walking frames are carried free of charge The 32kg maximum single item weight does not apply to mobility equipment. Restrictions apply to the transportation of battery-operated wheelchairs. Electric Wheelchairs can only be accepted on the basis that the battery is a dry or gel cell and the dimension of the wheelchair when collapsed will not be greater than the combined dimensions of more than 81cms (height), 119cms (width) and 119cms (depth). The passenger must show how the battery power is to be isolated and ensure that exposed terminals will be protected from short circuiting. The battery must also be securely attached to the wheelchair or mobility device.
Wheelchairs or mobility devices with spillable batteries cannot be carried. Segways cannot be carried.
Southwest Airlines

Manual and Power Wheelchairs

Southwest will stow wheelchairs in the aircraft cabin as long as they can be stowed in accordance with Federal Aviation Administration (FAA) safety guidelines. Each aircraft is equipped with a specially designed wheelchair storage compartment to allow in-cabin stowage of at least one standard-size adult collapsible wheelchair. The wheelchair compartment is located in the rear of the aircraft and is available for Customer use on a first-come, first-served basis.
Virgin Blue

Travelling with a Manual Wheelchair: You can either check-in your manual wheelchair and we will provide you with an airport aisle wheelchair or self-propelled wheelchair for use within the airport or, where possible, you can choose to take your own manual wheelchair to the boarding gate. Your wheelchair will then be stowed in the aircraft hold.
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