Douglas Mcdonnell
If other airlines can do it then why can’t Jetstar and Tiger. You are all required to comply with the same ramp security requirements. Remember Jetstar’s policy is that someone in a wheelchair must check in 2 hours before departure for domestic a 3 hours for international. Your really think a Jetstar staff member will stay with him for the entire 2-3 hours. Get real.
This is a classic case of a dumb ass policy thought up by a dumb ass pencil pusher. It’s a shame some of its front line staff can’t see that.