PPRuNe Forums - View Single Post - Jetstar forces wheelchair passenger to crawl across tarmac
Old 24th Nov 2009, 16:50
  #44 (permalink)  
Join Date: Jun 2004
Location: Surrounding the localizer
Posts: 2,200
Sounds like a dumbass customer service policy written with more thought to corporate laziness than customer satisfaction.
As for the numpties that think taking a wheel chair down the stairs on the airbridge is a bad idea...how about doing what they do in other parts of the world where the weather is a little less benign than Oz (i.e. ice, snow etc) and use the bloody stairs that you will find somewhere at the top of the airbridge (i.e. the bit connected to the terminal)

Jetstar..get your ducks in a row
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