The Base The Insult
The LHR base only worked well due to the professionalism and work ethic of the BKK base.If that closes the quality of service and indeed the level of service will decline rapidly and markedly.
The LHR base should be closed.The Thai base should stay.
Its not about service its about cost.The Thai base provides the service and the LHR base saves money.In short the LHR base is cheap.Pay peanuts get monkeys