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Old 9th Jun 2009, 04:16
  #49 (permalink)  
mrpaxing
 
Join Date: Oct 2005
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there is a difference

lets get factual, ladies & gentleman.
Mel & Bne & Per have very limited international flights and 2 at the BOS desk.
Syd LH has many more departing flights, especially mornings and on weekends. The 2 guys at the BOS desk are already strechted to their limits ( and they do a bloody good job i might add). Syd Bos desk deal with most international queries from CSM/CSS/BFA/AC re local and international issues. They have become by defacto our engine room to provide all operational support (used to be via ops but all the new kids up there have no bloody idea). All internationals emails/icans go via them and there are plenty in numbers vs. the state bases.
No bagging of anyone but it cartainly cant be compared between bases and domestics.
Comy Chair mentioned "There is no point saying "the BOS desk are unfriendly and useless, the service girls are friendly". Its crap. The question is, are appropriate alternatives going to be put in place, and if not, then those ACTUALLY affected (ie LH CSM's) need to ensure they take appropriate action to ensure they can perform their job satisfactorally".
Not that easy as every manager in the fish bowl has no idea what to do about it and the unions are as usual totally useless. I believe once again the BOS desk has to sort out the stuff up of management
Domestic CSM's get paid for coming in early LH doesn't.
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