The aircraft aren't the only problem...
A lot of talk about the aircraft here, and fair enough too - that's a big issue.
No one has said much about the crew shortage. It's pretty common to have delays for a U/S King Air, or fly a spectrum unit because the Aeromed ships are in the shed, but it's also pretty common to see delays for lack of crew. The only way to ensure dispatch (with respect to crew) is to roster 8 hour standbys. 12 into 11 DOES NOT FIT - even if you could fly "half a job" and hand off to the next crew.
Yet it has been like that most of this year, and some of the last I think.
I haven't had a chance to read the report yet.
CR.