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Old 29th Jul 2008, 06:31
  #127 (permalink)  
QFinsider
 
Join Date: Jan 2005
Location: Stralya
Posts: 577
Sunfish, I sincerely hope you are right.

The mantra of the LCC will not be sustained as the economic storm clouds gather. The only way an airline will hold onto to revenue and more importantly yield is respect. That starts with the customer, who is sold a decent product, at a fair price and treated as such. That customer is then dealt with by staff, who are treated with respect. Ultimately back to the shareholder. Or so Walt Disney maintained, as did Gordon Bethune and a plethora of others.

His form to date suggests otherwise.
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