Well not sure if he did remove batteries,said neighbor has gone out so just spoke to wee laddie,he says his dad did something but his gear is still not working,have to admit I know absolutely zip about i Pods except they are some kind of music storage playback device,one is quite happy wi one's Edison Phonograph.
Like you say sounds like a warranty job,just thought it might be a common i Pod problem with a simple solution.

Thanks anyway
Update rang neighbor to give that link and he says sprogs i Pod is now working ok,he doesn't know what his sprog did.
Mine goes wrong I just wind the handle up ont side and change the needle
Thanks again chaps.