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Old 21st May 2008, 08:55
  #9 (permalink)  
Desert Diner
Join Date: Dec 2005
Location: Magic Kingdom
Posts: 655
BA's policy of slobbering over the front end while ignoring (or worse) the back will come to haunt them when times get tough.

Many people here in the Middle East refuse to fly them on Business (in C or F) because they are treated like s**t when they fly them in Y on their holidays.
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