Re-Heat, there is some truth in the whole MBA thing. BA actively recruits MBAs/Grads of all sorts and fast-tracks them way beyond their experiential levels with alarming speed. You therefore get fresh-faced know-it-alls in positions of responsibility making stupid decisions based on text book case studies completely ignoring experienced (but non-MBA) members of staff.
The result is invariably the type of shambles you see at T5 while the wunderkind who caused the cock-up in the first place will undoubtedly be promoted even further, until they decide there's a chance they might get rumbled, at which time they will jump ship with a glowing CV to some Middle-Eastern airline where they will apply what they have learned to the benefit of their new carrier leaving the previous one with the mess to sort out while making a tax-free mint at the same time!!