Seeing it coming at Waterworld
I left BA at the end of the T5 design phase, and YES - we saw this coming. Concerns, requests, pleas, begging, all to no avail. The on time opening meant that training times were cut even in 2003. I'm amazed that security passes, etc, were not tested and working 6 months ago - that would have been easy.
My interest now is whether this is a bloody nose for Willie from the unions or sheer incompetance from the BA management.
I'm so pleased to watch this from the outside and so sorry for the staff who hoped for a beautiful new working environment and have to deal with this mess. There was only 1 chance and it was blown away.