Perhaps the pilot has had history of hard landings, however if that is the case why hasn't there been any measures to have a re-evaluation of the pilot and procedures
Go to the head of the class Dominic. It is extremely unusual for an incident/accident not to have been caused by organisational failures, the poor driver, whoever he or she may be, is merely the triggering agent. One only has to read the complete report of the BKK over run (since were talking QF) to see those factors at play.