They may listen to YOU cos they sure as **** havent listened to their atco's who have told them for years that they didnt have enuf staff
Quite common that......
Sad to see this, same type of stuff that we have seen here in Norway in the last 4 years. Management f**** up the recruitment and estimated staffing needs, and the controllers at the sharp end get the kicking from customers and media alike when planes stop flying. (Provider basically chastises their workers for wanting NOT to work 4 weekends in a row etc etc.......
)
It's a bit better here now, hope you have a strong union over there, it saved us!