... Why not pick up the phone on a G day?
Because if you do, then you are simply helping them to push the problem to the back burner. If they were properly crewed, then they wouldn't need to be calling all of us every other day for months!! If you want to modify your schedule, use the request system, mutual exchange or proffering board. If you don't ever answer the phone, then you won't get that "secret letter", because you haven't been uncooperative!!
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