Thats so typical of the company! These bags were being trialled online by a number of crew for months...and they still can't get it right!
Ahem. The decision on the bags would have hinged a great deal on the feedback and critique of the bags by the crew in question. If the trial was conducted by crew for months and this has happened (if it is true) then the feedback on the bags must have been inaccurate. It astounds and annoys me that fellow crew bitch and moan about decisions that they had been involved in. Crew meals is another that comes to mind.