Hello Floaty,
Thanks for your response, as kikko stated, a realistic and genuine answer is much appreciated.
Sadly from the BA crew that i know your opinions seem to be expressed by many.
I still travel on staff tickets, hence i get the opportunity to fly more than most, and i must say that 95% of the time the crew do a very good job considering all that's going on at BA, often it is the passengers who suffer and the front line staff who have to make the difference.