Hi Jill,
No worries. You can ask me as many questions as you like
The Virgin operated bus is free of charge and you can use it from day one onwards.
Until you get issued with your ID you will need to show the driver some sort of proof that you are employed by Virgin (like the letter offering you the job).
Seats on the bus are on a first come, first served basis so you may want to arrive a little bit earlier in case you don't manage to get on the first one.
Wishing you lots and lots of luck with your training. Let me know if you've got any more questions.
Take care.
Cheers Marc