I just finished the telephone interview, they called me earlier than I expected, because they said a free spot just opened.
Wow, I can`t believe that I finished it, I hope it went well.
Here are some of the questions they asked me:
- Why would you like to work for Air NZ?
- Why do you want to leave your present employer?
- What do you know about New Zealand?
- What do you know about Air NZ?
- What are the responsibilities of your current job?
- Did you ever have an angry passenger on board? What did you do?
- Did you ever have a problem (of any kind) on board? Tell me about it?
- Did you ever have a situation where you helped out your colleague without her asking you?
- Tell me about a situation where you provided excellent service!
- Tell me about a situation where you provided poor service.
That`s pretty much it. The telephone interview lastet 20 minutes.
Good luck to all who still have to do it!