"Not WHO is right, but WHAT is right", maybe news to jetjock... daily bread and butter for most others across the industry, nuff said.
I can second five greens contention of lack of standardisation, when I left CX I had another manager apologise for what he called a personality clash with a someone in a key position on a certain fleet. Nice to be told you have been on the wrong fleet at the wrong time, it is also costing the company money and hemorrhaging growth. Might be time to get rid of the old gits and adopt a modern approach to human resources management.