ljp-Oz, I thought it was pretty obvious what Mr. OnTimeArrival was trying to say, i.e. that safety has become secondary to making money and being on time at Jetstar and that he doesn't like it. What is hard to understand about that? Someone from Qantas could probably shed some light on this, but don't their manuals actually list as the very first piece of policy that "the Qantas policy is safety before schedule"? I think there is something in that for us all.... something that penny pinching management types at Jetstar need to a get a grip on.