This is what some chums of mine have sent to PIK's management. Are their views shared by others? Is this typical Infratil?
We flew back from Prestwick to Stansted (Ryanair) Monday (1740 flight) and were appalled at the state of the departure lounge:
1) The ladies' lavatories absolutely stank and were most unpleasant to use, with no alternative,
2) All the litter bins in the lounge were full and overflowing,
3) Nobody clearing the crockery in the seated area,
4) The floor needed the litter picking up followed by a good hoover and clean,
5) Coffee stall unmanned,
6) Over £3.00 for a sandwich - exploitation.
As a last memory of Scotland it hardly left the right impression. It reinforced much of the negative approach of your tourist industry that is reported in the English press.
In future we will use Air Berlin into/out of Glasgow City Airport.