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Old 25th Oct 2004, 00:02
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Butterfield8
 
Join Date: Sep 2004
Location: Southern Hemisphere
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COST CUTTING

Qantas has been increasing productivity and reducing its cost base ever since the late 80s...its nothing new.But there comes a time when the cuts go too deep and the product suffers...Thats whats happening now.Its gone too far and is having an impact on the customers:not enough crew on an aircraft to effectively deliver a third rate product,aircraft breakdowns(international on time departure rates down to 82%)The Inflight Entertainment System now fails 11% of the time.The list goes on.
Why doesn`t Dixon base all Cabin Crew overseas and have just enough to cover the doors and be done with it.But then could he still call Australia home,would it still be the Spirit of Australia?There are enormous advantages to be had in basing Qantas Corporate Headquarters in a place like Singapore.Be assured the only thing stopping that is the Qantas Sale Act.It is all about Dixon`s bonuses.....morale is at an all time low,reflected in all levels of frontline service.As far as Dixon is concerned Cabin Crew are nothing more than a necessary evil to be villified and held up for public ridicule
QF made an EBIT profit of $900 million last financial year.How much profit is enough??Why not have a clearout sale,sell everything and have a one off profit of $18 billion and a dividend of $11.Leave it to Emirates and Singapore Airlines to service the Australian Market.As Dixon has said the sentimental days of having a national carrier are over.
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