PPRuNe Forums - View Single Post - Bad luck or bad customer service - FR STN/LBC/STN
Old 12th May 2004, 21:48
  #16 (permalink)  
jonathang
 
Join Date: Mar 2001
Location: MAN
Posts: 272
Likes: 0
Received 0 Likes on 0 Posts
Thanks for the reply to that. I agree that they made the correct decision doing the right thing in this case, but this isn't always the decision they make.

A schedule change after a trip is booked is a deliberate act by the airline
I agree in some cases carriers use the aircraft somewhere else for example , and bend the truth. But many of these delays are out with their control.
jonathang is offline