I want to ask a question about all this 'I thought I was going to die' stuff. I recall being on a United 767 that did a go round from about 20 ft. twice in a thick Glasgow fog (when they still served Glasgow). Not a single passenger so much as raised an eyebrow, even when the captain gave a detailed briefing about Cat 3 minima after the first missed approach and said he was going to try again, and then missed again (he made it the third time).
I had a similar experience with an NZ 737 at Wellington due windshear.
What I want to know is, what is the normal experience of you professionals - loads of passengers who are not disconcerted at all, or loads of passengers who get excited?