It was once one of Australia's most trusted brands, and the fact now that 4 corners does a show on just how bad it is shows the level of anger people feel because something they depend on to move around is now just a chaotic, surly, uncaring mess.
So were Arnotts, Speedo and Holden. There was a certain year when the SLF were jumping on C-130's and aircraft that were foreign registered in order to get around. It was also a chaotic mess yet the SLF were not boycotting air travel. The FF program and travel contracts with business will keep the "outraged" public traveling with Qantas. What I hope is that Ita will be as outraged at QF security taking a microphone of her journalist as she was against the Government for their raid on ABC premises. I would like to see handbags at 5 paces as she takes on the QF CEO.