Originally Posted by
Seosan
Thanks. Makes sense, I guess quite the faux pas from BA BALPA to let that be indefinite.
Edit: to use the mortgage example, if you signed a 3% interest mortgage and were stuck in it and then they advertised a new rate of 2% to new customers, why would the new customer have to accept the 3% just because you did historically?
the customer can go to a different bank…? Or stay with their current bank. Nothing forcing them to go through the process with this bank and signing up for a mortgage.