And it gradually filters down the hierarchical tree. As each level of management is subjected to the bullying from above, so do they apply the same pressures to the employees they oversee simply to ‘survive’. It takes a while but soon you have a quite toxic culture in the organisation; something that was quite evident some years ago at the other airline of significance.
It takes a very strong manager to resist the temptation from above. Thankfully there were a couple in QCC. Hopefully VA have a couple who’ll provide a more appropriate environment.