PPRuNe Forums - View Single Post - Qantas Smiles: shareholders and executives grin, customers and staff grit their
Old 21st Jul 2022, 21:28
  #47 (permalink)  
blubak
 
Join Date: Dec 2004
Location: melbourne
Posts: 787
Received 66 Likes on 35 Posts
Originally Posted by KRviator
Just when you thought you'd heard it all...Qantas rebooked a family but put their 13-month-old girl on flight by herself. Oh, then forced the family to endure 20 hours on hold, and to wait another 12 days before they could get them on a flight home as a group.

As Macca's would say, I'm lovin' it!

I genuinely wonder how much longer Qantas can keep this kind of treatment up, though with the lack of viable competition in the domestic market one could well argue "Indefinitely!"
Theres a new excuse 'back end admin error'!
I wonder which 1 of Al's back slapping cronies got a bonus for thinking that 1 up.
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