Originally Posted by
KRviator
Just when you thought you'd heard it all...
Qantas rebooked a family but put their 13-month-old girl on flight by herself. Oh, then forced the family to endure 20 hours on hold,
and to wait another 12 days before they could get them on a flight home
as a group.
As Macca's would say,
I'm lovin' it!
I genuinely wonder how much longer Qantas can keep this kind of treatment up, though with the lack of viable competition in the domestic market one could well argue
"Indefinitely!"
Theres a new excuse 'back end admin error'!
I wonder which 1 of Al's back slapping cronies got a bonus for thinking that 1 up.