Not pulling any punches
Emirates said its ground handling and catering staff were "fully ready and capable" of handling its scheduled flights, claiming the "crux of the issue lies with the central services and systems which are the responsibility of the airport operator". "They are pushing the entire burden - of costs and the scramble to sort the mess - to airlines and travellers," its statement said. "All the signals of a strong travel rebound were there." The airline said that as international travel had recovered over the past year, it had rehired and trained 1,000 pilots. The carrier also said it seen "regularly high seat loads" so "our operational requirements cannot be a surprise to the airport".
It said rebooking passengers was "impossible" with all of its flights at full capacity over the next few weeks, which included services at other London airports and on other airlines.
https://www.bbc.co.uk/news/business-62163254