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Old 30th Jun 2022, 11:13
  #443 (permalink)  
BA318
 
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Originally Posted by davidjohnson6
Would anyone be able to advise how long it's taking BA to notify pax by email that a flight is cancelled, after a decision has been taken internally to cancel the flight ?

I have a booking for which the publicly available fare jumped overnight from (consistent over a week) 77 euros to 649 euros, which makes me suspicious. And yes, a similiar spike for the flight operating same day in the other direction.

I have too much experience of seat availability being zeroed out or fares spiking, phoning an airline and telesales staff insisting the flight is still going ahead... only to get a cancellation email a few days later. I no longer trust the affirmations by telesales about a flight not being cancelled !
I don’t think there is a set time. Lots of reports seem to say that it depends on the call centres and they try to stagger the cancellations if they can to not swamp them.
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