Does Stephen Hester (Chairman?) have a pulse?
Is he the true turn around king that his reputation might suggest or is the chairman's chair just too comfortable to justify any action? When will the media actually penetrate the true facts from all parties involved - who, why, when etc; plus report demonstrable evidence of when things will improve?
The BBC is supposed to educate and inform, these are not light entertainment issues to fill news programmes. I guess I will just not book any foreign travel until I can be reassured and have the confidence to part with my money.
I have already been down the recover-my-money route from these repeat travel industry offenders and have neither the time or inclination to repeat the process.