Originally Posted by
ATNotts
The problem with making mass cancellations is that for the overwhelming majority of their customers it isn't just the flight they would be canning, but the holiday revenue as well which would surely be a far greater detriment to the business than a couple of hundred delay compensation settlements and some compensation for losing a couple of days from the customers' holidays.
I have just taken a butchers at LGW on FR24 and can see what you mean regarding EasyJet, but again, correct me if I'm wrong, but many, if not most of the EZY cancellation were announced some weeks ago rather than "on the day" cancellations. Certainly that's the impression I got from the interview that the EasyJet CEO gave on TV a few days ago.
Which is why they don’t make mass cancellations, and instead carry delays which often exacerbate the situation for the days ahead.
But if my flight was going to be disrupted, I think I’d rather be put into a hotel, compensated, possibly even bussed to another airport and end up on a Subchartered aircraft the next day than have my flight cancelled, put on the next available flight three days later, lose my non-refundable booking.com hotel and my car hire and be made to sort my own accommodation in the mean time, with any chance of reimbursement beyond a refund and EU261 in the hands of an insurance company.
The start of the season hasn’t been ideal for TUI but they’re far from the worst and are at least making an effort to get customers away.
As for EZY, anything that shows as cancelled on the display screens or website is an on the day cancellation. Anything cancelled long in advance won’t appear, although they may still appear on FR24 if that’s your source.