Originally Posted by
ZenAutomaton
Well my Airtanker A330 was 3 hrs 5 minutes late on the BHX-TFS yesterday and despite me pre booking a window-aisle pair for the return trip planned on a B763, those seats have been magically changed to separate me and the Mrs to separate rows and seats (A&K) on whatever appears to be taking us back on Friday 20th. Aside from ridiculous check in queues, ridiculous security queues, 3hrs 5 min late arrival with no IFE in my seat, no normal catering on board and waiting for the bus to take us to resort as we were so late, the actual HOLIDAY has been fantastic. Believe you me I'll be talking TUI to the cleaners.
If your flight arrived 3:05 hours late you will be entitled to claim your EU261 delayed flight compensation and also anything else you paid for but didn’t get. However, as to taking TUI to the cleaners, you say the holiday was fantastic so trying to pursue them for anything else could be risky as some companies monitor social media to guard against such claims. Sometimes in aviation delays happen, aircraft break, crew go sick, passengers check in with baggage and mysteriously disappear. Without knowing the facts for the delay to your flight it is difficult to know how well the situation was handled. However, you did get to your destination so a lot of people would have been working incredibly hard to make that happen.