Originally Posted by
Lead Balloon
A CASA employee’s actions in their capacity as a CASA employee are deemed, for the purposes of the Ombudsman Act, to be the actions of CASA. A complaint about the actions of an individual CASA employee in that capacity is complaint against CASA.
What if the action is internal? i.e. one officer overriding another’s action, deeming it void, in effect undoing that particular decision.