Got to feel for the crew on this one, they must be mortified.
That being said the state of hospital landing sites up and down the country is appalling. Even modern, purpose built sites aren’t always up to task.
Some of the older sites about are desperately in need of repair or replacement, there’s no BO105s landing on them anymore.
For those pads that have been built in car parks or near hospital entrances, pad security needs taking more seriously. Maybe a 4-5t 145 going in isn’t too bad but slap a 13t S92 and you have all sorts of problems.
Pad security awareness and training may stop this in future but sadly so few have a grasp on the destructive effects a helicopter can have.
I’ve even been told of a pad with a brittle bone clinic next to it that had a picnic bench added outside so the patients could watch the aircraft, all about 20ft from the pad and under the flight path, no the pad isn’t elevated…..
For HEMS what is supposed to be the safest part of the flight with guaranteed PC1, it’s not always as safe as it could be for Joe Public.