Originally Posted by
TheFiddler
Flew BA from MAN yesterday. No BA desk open, and they only opened check-in (no bag drop) with just over 2 1/2 hours to go. 3 staff from Menzies for 8 check-in desks. It took an hour to drop 2 bags. An hour queue before security (which actually only took 15 mins) is appalling service.
BA don't care about Manchester.
Opening check-in at 2 1/2 hours is the standard contracted opening time these days for short haul flights for most airlines and the contracts usually stipulates 2 agents.