2 weeks ago NATS posted a video on their Youtube page.
LHR controller is joined by ATC Greg and ATC Supervisor Adam who were both working the crash of BA38 back in 2008 at LHR.
Very interesting to listen to and much appreciate them by speaking about this.
I have never heard their side of the story before and it goes to show what a tough job ATC have! Much respect.
Link to video podcast: