He accused rivals of embedding staff on these trips to identify the number of passengers.
“We have noted many Qantas employees that are regular passengers on our flights. They are there to present the worst case picture and they wouldn’t be telling anyone about our flights that are full,” he said.
Sounds like Rex should be grateful for those Qantas employees buying seats. To me it would seem easier and cheaper to just stand at the gate and count passengers getting on and off the aircraft.