Since the company changed it's fundamental approach some 20 years ago - they cannot change back overnight. All those managers who got where they are by working the way they were told? Now they have to go in reverse. Until one person speaks up - no one does. So let us hope that we are seeing the cracks in their shell.
The same was true of the politicians who started out thinking that Covid was nothing much. For them to change is very difficult - but we have seen the start.