Back in the late 60s I was getting into "plane spottng" and was keen to get as much info as possible.
Being a Londoner I trawled around the airline offices in the West End etc picking up timetables and brochures.
I remember popping in to the CAA office (in Holborn I think?) trying to get charts, expecting to be turfed out for wasting their time.
However a really nice gentleman took me to a room with large tables with drawers stuffed full of charts, the older stiff card folding ones.
He took out 3 or 4 telling me they were just out of date so he gave them to me, I was delighted!
He found time to chat to me about my interest in aviation, and as I was 15 or 16 at the time he suggested I should look at getting into ATC or engineering apprenticeship at Heathrow and told me about the Hurn ATC school. I was seriously considering it, until I realised I was too thick....
I'll always remember how he just stopped what he was doing in order to give an interested youngster some advice and help.
Suppose I'd be thrown out now if I tried it!