Collectively, the evidence looks poor for Boeing. Ostrower's article yesterday indicated Boeing's Quality Management System (QMS) failed to catch the defects in question. Boeing created QMS to make the case to the FAA that the company no longer required 900 quality inspectors. Not a good look for Boeing. Everybody I have spoken with agrees Boeing managers shifted away from a quality-first engineering culture to a cost-cutting business culture after the merger with McDonnell-Douglas. You can reasonably trace back most, if not all, of Boeing's problems to this culture clash, including the anti-union push by management.
The company needs an overhaul for the culture to return to its pre-merger days, which unfortunately looks unlikely. At best, you could argue Boeing's voluntary grounding and notice to the FAA marks a step in the right direction.
Last edited by Airbus_A350; 11th Sep 2020 at 12:25.