About the Zoom, Skype, whatever - two family members (separately) ended up working from home. Eventually they were 'screaming at the walls' wanting to get back into the office to be able to see people and get their jobs done better. Those things have their place, but they won't take over the world, people will still be travelling.
About the online shopping: yes, people will use it for the boring things like their boxes of cornflakes, bottles of washing liquid, loo rolls (!!) and the like. But as for the fresh stuff like meat, fruit and veges, etc., have you noticed the boom in business with butchers, vege shops and farm shops? As for the rest of online shopping, apparently that is causing somewhat of a boom for certain sectors of British Aviation.
