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Old 2nd Aug 2020, 19:37
  #750 (permalink)  
Baltic Skies
 
Join Date: Feb 2005
Location: uk
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As far as cabin crew redundancies go,the demise of the legacy crew will hit the airline so hard.
Many crew have over 25 years experience,a substantial number,much more.
Nothing like being greeted and taken care of,flying home from the other side of the world,by experienced,highly trained crew.
Imagine the future,a crew of inexperienced youngsters,complemented by the odd,bitter and disillusioned old timer,on vastly inferior pay and conditions.
Not the ideal senario for a customer experience perspective.
Combined with disgruntled flight crew,demoralised ground staff and embittered engineers,doesn't bode well does it.
Not the BA experience we are used to,not a future i look forward to either.
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