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Old 2nd Aug 2020, 09:09
  #554 (permalink)  
reverserunlocked
 
Join Date: Dec 2001
Location: Middle East
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Lufthansa told me up to three months to refund when they cancelled my FRA-DMM flight in early March. Got fed up by mid-June and did a credit card chargeback so the money was back in my account within 48 hours.

My parents had to resort to chargebacks to get a refund from EZY who charged them again IN FULL for rescheduling their cancelled flights and were impossible to contact about refunding the original fares. Very poor show.
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