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Old 31st Jul 2020, 14:39
  #2740 (permalink)  
ROC10
 
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Originally Posted by wowzz
If you booked the holiday 12 months ago, you dont really have a choice, unless you are prepared to lose the entire cost of the holiday.
Exactly, there’s been an awful lot of blame placed on customers for “booking during a global pandemic” when many have not done this. To then be told by your airline/holiday company that you are to travel on holiday, only to receive a text/email whilst away informing you that you may or may not have to come home early at short notice is not exactly a particularly good experience. Obviously the airlines are not responsible for the sudden reintroduction of quarantine but they do have a duty of care to their customers, or at least they ought to have if they wish to retain a good reputation. Government advice is not currently to end holidays prematurely, this is very much a commercial decision.
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